Connect with us

Hi, what are you looking for?

Editor’s Pick

HSBC to let 1,200 staff work from home permanently

HSBC is moving 1,200 call centre staff to permanent home working as part of its shrinkage of office space.

The move comes after an employee survey and an offer of £300 a year to cover expenses such as higher heating and electricity bills. HSBC also found that a quarter of its 1,800 call centre staff wanted to go into the office for some of the time while 5 per cent preferred to go back permanently.

The plan comes after the bank’s leadership team revealed plans in February to shrink office space around the world by about 40 per cent over several years, reflecting employees’ wish for more flexible arrangements and an opportunity to cut costs.

Unite, the union, said that it was broadly supportive of the change as it was voluntary. However, it said that banks should not force their staff to work at home if they did not want to and that employers must ensure that staff do not feel isolated and are properly supported.

HSBC, which employs 32,000 people in the UK out of a global workforce of 200,000, said: “We are in discussions with contact centre colleagues who serve HSBC UK retail customers about ways that we can offer flexibility on work location while ensuring the way we work meets our customers’ needs. These discussions are continuing.”

Other banks have not set out such radical plans. Jes Staley, the boss of Barclays, has said that working from home is getting “old” for employees.

Victoria Short, UK chief executive of Randstad, a recruitment company, said analysis showed that employees at home were working earlier and later than before. This may be due to fewer distractions or because lay-offs have led to larger workloads, she said.

Your information is secure and your privacy is protected. By opting in you agree to receive emails from us and our affiliates. Remember that you can opt-out any time, we hate spam too!


Editor’s Pick

The Carphone Warehouse brand is set to vanish from the high street after Dixons Carphone changes the name of all its shops to...

Editor’s Pick

Bitcoin had a turbulent day, falling below $50,000 after reports that the crypto exchange Binance is facing investigations by the US Department of...

Editor’s Pick

Tunnelling in the Chilterns for HS2, the £100 billion high-speed line, began yesterday as ministers were told that multibillion-pound spending on rail links...

Editor’s Pick

Ten million people could have their second doses of coronavirus vaccines brought forward as the government attempts to stop a faster spreading Indian...

Editor’s Pick

Tens of thousands of Britons hoping for a holiday in Portugal this month had their plans plunged into chaos last night as the...


Every year, an estimated 1.35 million people worldwide die as a result of a road traffic crash. That is according to the World Health...

You May Also Like

When people envision technology overtaking society, many think of The Terminator and bulletproof robots. Or Big Brother in George Orwell’s Nineteen Eighty-Four, a symbol...

Financial Advisors

Stock Markets9 hours ago (Jul 02, 2020 04:45AM ET) (C) Reuters. ROME (Reuters) – World food prices rose in June to post their first...


SAN FRANCISCO — The spread of the coronavirus has meant feast or famine for technology start-ups. While many are cutting staff and slashing costs...


In Wisconsin and Ohio, farmers are dumping thousands of gallons of fresh milk into lagoons and manure pits. An Idaho farmer has dug huge...

Disclaimer: Respect, its managers, its employees, and assigns (collectively "The Company") do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

Copyright © 2021 Respect Investment. All Rights Reserved.

Your information is secure and your privacy is protected. By opting in you agree to receive emails from us and our affiliates. Remember that you can opt-out any time, we hate spam too!