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Hotel Business Owner? Here’s the Latest Security and Tech Trends
Providing a safe experience to their guests is one of the main priorities for businesses operating in the hospitality industry. Thanks to technological advancements, inn proprietors can now benefit from a wide range of solutions that help them achieve this goal.
From state-of-the-art surveillance systems to biometric access control, the latest security and tech trends are revolutionizing the way hotels approach security.
In this article, we will investigate the most recent improvements in hotel security.
Remote Video Monitoring
Remote video monitoring is a highly effective tool that allows hotel managers to keep an eye on their premises from a distance and boost the effectiveness of their hotel security camera systems. Cloud solutions, in particular, provide an excellent platform for remote video monitoring as they offer secure storage, easy access, and retrieval of data from anywhere and at any time.
By integrating cloud-based surveillance systems into their operations, hotel chains are able to efficiently monitor multiple hotel locations from a centralized remote location. This ensures that security and safety measures are being adhered to consistently across all locations, allowing management to detect and respond to any suspicious activities or incidents in real time.
Additionally, remote video monitoring enables hotel chains to quickly identify and resolve any operational issues or maintenance needs, ensuring that the guest experience remains seamless and stress-free.
With these advantages, it is clear that cloud-based remote monitoring is a great tool for hotel chains looking to enhance their security and operations.
AI-Powered Video Analytics
Video analytics is a state-of-the-art technology that allows hotels to leverage the power of artificial intelligence (AI) to enhance their security measures. Video analytics refers to the use of computer algorithms that analyze footage from security cameras to extract useful information, such as facial recognition, behavior recognition, and license plate recognition.
Installing high-quality cameras and implementing video software allows hotels to elevate the effectiveness of their overall video surveillance strategy.
Video analytics technology can help hotels in various ways, such as identifying and stopping suspicious behavior, monitoring restricted areas, detecting potential hazards, and improving the overall safety and security of hotel premises.
Moreover, video analytics technology significantly reduces the workload of security staff, providing them with a more efficient and reliable tool to detect any unusual or threatening behavior.
Modern Access Control Solutions
Modern access control solutions have revolutionized the way hotels manage their security systems. These systems, which are based on advanced technologies such as biometrics, Bluetooth Low Energy (BLE), and Near Field Communication (NFC), enable hotels to enhance their security measures and improve guest convenience simultaneously.
Biometric-based access control systems, for instance, use unique physical traits such as fingerprints, iris scans, or even facial recognition to verify the identity of guests, which eliminates the need for traditional physical keys. BLE allows guests to use their smartphones as room keys, eliminating the hassle of keeping physical keys. Finally, NFC is a secure way to remotely grant access to guests through their smartphones. These technologies also allow hotels to monitor access more effectively, which is essential for ensuring the safety of guests and employees.
Therefore, these modern access control solutions have become an integral component of hotel security systems while also providing guests with a more convenient experience.
Increased Focus on Cybersecurity
The hospitality industry is rapidly adopting modern security solutions to safeguard customer data and prevent third-party or insider breaches. With the rise of targeted cyberattacks on businesses, hotels of all sizes need to pay more attention to their cybersecurity strategy.
One approach to mitigating risks is implementing end-to-end encryption, allowing only authorized personnel to access guests’ PII (personally identifiable information) collected via the Wi-Fi network, e-sign systems, booking portal, payment systems, or back-office servers.
Additionally, hotels can deploy next-gen firewalls, intrusion detection/prevention systems, penetration testing, and vulnerability scanning tools to watch for suspicious activities, patch software/hardware gaps, and reduce any potential attack surface.
Finally, cybersecurity awareness training programs can help improve employees’ cyber hygiene, thus making their staff more vigilant against phishing emails and ensuring they follow the hotel’s infosec policies and procedures.
By investing in modern cybersecurity solutions, hotels can protect themselves against costly financial and reputational damages, stay compliant with legal regulations, and give guests peace of mind when booking their next stay.
Use of Robots for Cleaning And Disinfecting Tasks
The use of robots for cleaning and disinfecting tasks in hotels has become increasingly popular.
These robots are capable of cleaning and disinfecting multiple surfaces, including floors, walls,
and even furniture, without requiring human intervention.
This results in reduced exposure to harmful chemicals and infectious agents for workers, who can delegate dangerous cleaning tasks to robots, and guests, who can feel safer and more comfortable knowing that the facilities have been thoroughly cleaned and disinfected.
By integrating robots into their cleaning protocols, hotels can provide a healthier environment for their guests while improving the efficiency and productivity of their cleaning operations.
To Sum It Up
Hotels can now implement advanced security solutions to safeguard guests and assets due to technological advancements.
As competition among hotels increases, investing in high-tech security solutions is crucial for guest satisfaction and staying ahead. Contactless technologies like mobile check-in and digital keys also make the guest journey more convenient, which gives hoteliers an incentive to embrace these latest trends.