Connect with us

Hi, what are you looking for?

Editor’s Pick

From Black Friday to the Festive Season: 8 tips for small businesses to stand-out

Every year, Black Friday kicks off a pivotal time of year for many small businesses – from independent retailers, to fully digital companies.

However, it’s becoming more and more challenging to stand out of the crowd. There are some key tips and tricks for getting set up, and maximising your online presence around this time, and it’s not too late to get the ball in motion. Peggy de Lange, VP International Expansion at online marketplace, Fiverr explains how.

Offer Promotional Bundles

Do you have products or services that compliment one another? If so, think about how you can bundle them together and offer someone a deal they can’t refuse. Product bundles can be a great option for pushing a customer over line.

Offer Pre Orders

If you have products that are high in demand, pre-ordering products lets you adjust the stock levels and manage the potential of running out of stock early. If you can keep track of supply and demand you can maintain sales throughout the season and stay on top of operations no matter how busy it gets.

Attract Repeat Custom

Make sure that the customers who bought from you on Black Friday will also buy from you in the future. You can regularly inform these customers about new products through newsletters or loyalty cards. This will be advantageous over the Christmas season when your customers are already looking to buy presents. If they had a good shopping experience with you and your advertising has caught their attention, you may turn first time customers into loyal customers. That’s why customer experience is so important, and shouldn’t be compromised even during busy periods.

Social media

Social media is king. Whole businesses are built on social platforms and taking the time to get this right could be make or break. Take a look at your company’s social media presence, is it updated frequently? Consider whether it’s tailored to your audience and effectively represents your brand. Social profiles such as Instagram are good forums to inform customers of new products and promotions and keep them engaged with your brand. The more social media platforms you are on, the larger the audience you will reach – but remember, quality over quantity is essential.


One of the easiest ways to generate sales quickly is by running ad campaigns, be it Facebook, Instagram or Google ads. If you set these ads up correctly, you will immediately get sales or at least data about your customer base that helps you to optimise your product portfolio. Understanding your audience is a valuable way to gauge supply and demand on the run up to Black Friday and throughout the festive season.

Customer service

Customers are used to good service and this can be a great differentiator for you. Personalised and efficient support continues to grow in demand so you should look at how customers can get in contact with you. If the answer is only by mail, this is probably not sufficient -ake a look at chatbots, a phone hotline or maybe even WhatsApp support. Depending how busy your business is, it may be valuable to outsource this service. Digital marketplaces such as Fiverr allow you to hire specialist freelance talent who can support during busier periods such as Black Friday.

Consider freelance support

Digital freelancers specialise in many of the online tactics to help small businesses thrive. Consider bringing on freelance support to help with everything from your festive season sales imagery, your social advertising strategy or even working with influencers. Hiring a freelancer means you can dial up and dial down support during those peaks and troughs.

Start early

Did you start marketing your products early enough this year? Starting early is advised for a successful festive season. Customers are used to seeing products and ads for Black Friday products starting early November so if you didn’t manage that this year, ensure it’s part of your strategy for the next one. Being proactive is a good way to ease your company into the festive season and maximise potential sales throughout. Nevertheless, working with specialist freelancers that can maximise your brand in a short time frame is a good alternative.

Read more:
From Black Friday to the Festive Season: 8 tips for small businesses to stand-out

Your information is secure and your privacy is protected. By opting in you agree to receive emails from us. Remember that you can opt-out any time, we hate spam too!



A market vendor arranges assorted vegetables inside the Quinta Market in Manila, Sept. 19. Vegetable prices continued to rise in November. — PHILIPPINE STAR/...


More policemen are deployed in Divisoria, Manila as the shopping area is expected to draw bigger crowds ahead of the holidays, Dec. 1. —...


PHILIPPINE STAR/ RUSSELL PALMA By Arjay L. Balinbin, Senior Reporter A PROPOSED MEASURE seeks to require National Economic and Development Authority (NEDA) Board approval...


BW FILE PHOTO THE MANAGEMENT ASSOCIATION of the Philippines (MAP) is seeking the creation of a public-private sector advisory council for various sectors, in...


UNSPLASH THE HOLIDAYS shouldn’t be used as an excuse to binge-eat, warned a dietitian.  Christmas is just around the corner and with it comes...


MANILA Electric Co. (Meralco) has secured a certificate of exemption from the Department of Energy (DoE) from the competitive selection process (CSP) for the...

You May Also Like


BW FILE PHOTO GROSS BORROWINGS by the National Government reached P2.6 trillion as of end-September as it continued to raise funds to respond to...


REUTERS By Luz Wendy T. Noble, Reporter The country’s foreign exchange buffers slightly increased as of end-October as the value of the central bank’s...


KARASOLAR.COM TENA, Ecuador — Ecuador’s rainforest Achuar people say their ancestors long dreamed of a “fire canoe” or “electric fish” that would let them...


COVID-19 has had a significant impact on the mental health of Filipinos across different groups all over the archipelago. From frontline workers, parents balancing...

Disclaimer: Respect, its managers, its employees, and assigns (collectively "The Company") do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

Copyright © 2022 Respect Investment. All Rights Reserved.