Connect with us

Hi, what are you looking for?

Editor’s Pick

Business Banking Resolution Service announces Ombudsman Association membership

The Business Banking Resolution Service (BBRS) has successfully obtained Complaint Handler membership of the Ombudsman Association (OA).

The BBRS is a not-for-profit, free, dispute resolution service for SMEs who have claims against their banks. Its membership of the OA was awarded following a review of the service covering areas such as independence, accessibility, openness, transparency and efficiency. A submission on these areas was supported by evidence of the robust policies, processes and procedures of the BBRS.

Mark Grimshaw, Chief Executive of the BBRS commented, “I’m very pleased that our independence and best practice approach has been recognised with membership of the OA. Our membership will help us to maintain the highest standards.”

Membership of the OA gives the BBRS access to forums and networks covering areas such as operations, legal, quality and policy. BBRS leadership and their teams will be able to engage and network with other ombudsman schemes and complaint handling organisations, with the opportunity to discuss common challenges and experiences.

Donal Galligan, Chief Executive of the OA, said, “We’re delighted that the BBRS meets our Complaint Handler Member criteria and has joined the OA. In sharing experiences, ombudsman schemes and complaint handlers can shape and adopt best practice from across the sector, helping to drive improvements in the delivery of services and complaint handling.”

Your information is secure and your privacy is protected. By opting in you agree to receive emails from us. Remember that you can opt-out any time, we hate spam too!

Latest

News

REUTERS By Luisa Maria Jacinta C. Jocson, Reporter FACTORY ACTIVITY in the Philippines expanded for a tenth month in a row in November, although...

News

Passengers wait inside the Ninoy Aquino International Airport Terminal 3 in Pasay City, Oct. 29. The growth in remittances is expected to slow next...

News

Philippine flags are displayed along the streets, June 3. — PHILIPPINE STAR/ EDD GUMBAN By Revin Mikhael D. Ochave, Reporter THE JOINT Foreign Chambers...

News

Workers prepare relief packs in Pasig City, Aug. 13, 2021. — PHILIPPINE STAR/ MICHAEL VARCAS LOCAL GOVERNMENT units (LGUs) should be given more time...

News

IN separate advisories, the Securities and Exchange Commission (SEC) has warned the public not to invest in CashBaka, Hero Mining International Group, and BitBankUps.com...

News

SHIVENDU SHUKLA-UNSPLASH D.M. CONSUNJI, Inc.’s (DMCI) order book declined by 8.1% to P45.3 billion for the past three quarters from P49.3 billion in the...

You May Also Like

News

BW FILE PHOTO GROSS BORROWINGS by the National Government reached P2.6 trillion as of end-September as it continued to raise funds to respond to...

News

REUTERS By Luz Wendy T. Noble, Reporter The country’s foreign exchange buffers slightly increased as of end-October as the value of the central bank’s...

News

KARASOLAR.COM TENA, Ecuador — Ecuador’s rainforest Achuar people say their ancestors long dreamed of a “fire canoe” or “electric fish” that would let them...

News

COVID-19 has had a significant impact on the mental health of Filipinos across different groups all over the archipelago. From frontline workers, parents balancing...

Disclaimer: Respect Investment.com, its managers, its employees, and assigns (collectively "The Company") do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

Copyright © 2022 Respect Investment. All Rights Reserved.