Connect with us

Hi, what are you looking for?

Editor’s Pick

Apple announces self-service repair scheme

Apple has announced a “self-service repair” programme so “customers who are comfortable” can fix their own devices.

At launch, in early 2022 in the US, it will cover replacing the batteries, screens and cameras of recent iPhones.

But Apple’s new repair store will sell more than 200 parts and tools.

It comes after months of increasing pressure on Apple from the grassroots right-to-repair movement, which wants individuals and independent repair shops to be able to fix electronics.

“Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices,” Apple said.

But “for the vast majority of customers” visiting a certified professional repair shop would be a better option.

“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” Apple chief operating officer Jeff Williams said.

“By designing products for durability, longevity, and increased repairability, customers enjoy a long-lasting product that holds its value for years,” the company said.

‘Massive win’

Apple has often been held up as one of the fiercest opponents of the right to repair, claiming safety issues.

Independent repair-instructions website iFixit, which recently took Apple to task for making it much harder to repair iPhone screens, tweeted: “We never thought we’d see the day.”

We never thought we’d see the day: Apple will offer parts, tools, and software to DIY fixers starting next year. There are some catches, but we’re thrilled to see Apple admit what we’ve always known: Everyone’s enough of a Genius to fix an iPhone: https://t.co/LmvIYVZWat pic.twitter.com/ewt4s40L6N

— iFixit (@iFixit) November 17, 2021

“Apple has long claimed that letting consumers fix their own stuff would be dangerous,” iFixit said in a statement to media.

“Now, with renewed governmental interest in repair markets – and soon after notably bad press… Apple has found unexpected interest in letting people fix the things they own.”

And Canadian computer hardware reviewers Hardware Canucks wrote: “It may be a small step overall – but for Apple to do it, this is a massive win for the right-to-repair movement.”

Apple said the Self Service Repair programme would allow individual customers to “join more than 5,000 Apple authorised service providers and 2,800 independent repair providers who have access to these parts, tools, and manuals”.

It had been expanding its authorised repair network, so access to official parts “has nearly doubled” in the past three years, it said.

But Apple’s authorised repair schemes have long been criticised for having extensive terms and restrictions such as where the replacement parts come from – making it unlikely a random component from a broken phone could easily be harvested and “transplanted” for repair.

And the company maintains tight controls on the pricing of those components.

The right-to-repair movement has attracted much attention in recent years, with several US states considering “fair repair” legislation.

And earlier this year, Apple co-founder Steve Wozniak – who built the first Apple computers in a garage with Steve Jobs in the 1970s – came out in favour of the movement.

“We wouldn’t have had an Apple had I not grown up in a very open technology world,” he said, in July.

Read more:
Apple announces self-service repair scheme

Your information is secure and your privacy is protected. By opting in you agree to receive emails from us. Remember that you can opt-out any time, we hate spam too!

Latest

News

BW FILE PHOTO LOCAL equities are expected to decline in December as investors are seen to pocket their gains from the market’s recent rally...

Editor’s Pick

Two new surveys have recorded sharp falls in business confidence as the uncertain economic outlook causes companies to become more pessimistic. The latest Lloyds...

Editor’s Pick

A small number of London-based derivatives traders at Goldman Sachs are to move to Milan in a further sign of the steady trickle of...

Editor’s Pick

EasyJet is to increase fares by more than 20 per cent and even higher at peak Christmas holiday times as the airline attempts to...

Editor’s Pick

The struggling discount chain Wilko has warned it could run out of money if it is unable to secure additional financing by the end...

Editor’s Pick

HSBC has announced that it will close 114 branches across the UK from next April as it blames the pandemic for a decline in...

You May Also Like

News

BW FILE PHOTO GROSS BORROWINGS by the National Government reached P2.6 trillion as of end-September as it continued to raise funds to respond to...

News

REUTERS By Luz Wendy T. Noble, Reporter The country’s foreign exchange buffers slightly increased as of end-October as the value of the central bank’s...

News

KARASOLAR.COM TENA, Ecuador — Ecuador’s rainforest Achuar people say their ancestors long dreamed of a “fire canoe” or “electric fish” that would let them...

News

COVID-19 has had a significant impact on the mental health of Filipinos across different groups all over the archipelago. From frontline workers, parents balancing...

Disclaimer: Respect Investment.com, its managers, its employees, and assigns (collectively "The Company") do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

Copyright © 2022 Respect Investment. All Rights Reserved.