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Landlords sound alarm as rental fraud costs renters big

Every lease starts as a bet between strangers.

The landlord bets that the person on the other side of the application is who they claim to be and earns what they claim to earn. The renter bets that the apartment in the photos exists and that whoever is collecting the deposit actually owns the place.

For most of the last century, that bet got settled face to face. You met the landlord, you walked the unit, and somebody looked you in the eye and made a judgment call.

Then the process moved online, and the eye contact went away. Applications became uploads. Tours became video walkthroughs.

Approvals became a decision made by someone three time zones away who has never stood in the building.

Renters have been trained to worry about one half of that arrangement. The copied listing. The deal that is too good. The wire transfer that vanishes.

Far fewer are watching the other half, where a bigger and costlier fraud fight is under way, and where honest applicants are quietly picking up the tab.

What renters already know about rental listing scams

The visible version of this problem is bad enough on its own. Since 2020, people have filed nearly 65,000 rental scam reports totaling about $65 million in losses, according to the Federal Trade Commission.

The playbook rarely changes. Scammers copy a real listing, swap in their own contact details, repost it elsewhere and push the renter to send money before anyone walks the property.

More Real Estate:

Facebook was the most reported starting point, accounting for roughly half of reports in the 12 months through June 2025, with Craigslist next at 16%. The median reported loss was $1,000.

Young renters bear the brunt of it. People ages 18 to 29 were three times more likely than other adults to report losing money this way.

The defense is familiar. Search the address, check whether the same unit appears elsewhere at a different price, and never hand over a Social Security number before you have agreed to rent, guidance from Zillow explains.

That is the fraud renters can see coming. It is not the one reshaping what they pay.

Rental scams cost renters $65 million, while AI application fraud raises deposits for honest applicants.

ABRAHAM GONZALEZ FERNANDEZ / Getty Images

How AI rent fraud slips past landlord screening

Los Angeles landlord Michael Renkow approved a tenant in September 2025 for two units renting at $5,300 a month each. The bank statements, employment records, and ID all cleared.

Two days later, his bank flagged the cashier’s checks as fraudulent, and someone was already living in the apartment and refusing to leave, reported Bisnow. The seven-month eviction that followed cost $90,000.

What changed is the price of a convincing lie. Forging a pay stub used to take skill or a trip to the dark web. Generative tools cut that down to a prompt and a small fee.

Related: Real estate giant updates mortgage rate, home price predictions

MRI Real Estate Software bought 200 artificial intelligence-generated fake IDs, some for as little as $5, and ran them against the optical card readers most leasing offices depend on. The readers flagged 26% of them.

Roughly three in four walked through the front door.

Documents are the entry level. Some fraudsters now register real limited liability companies and issue real-looking pay stubs from those businesses to people who do not exist, Findigs CEO Steve Carroll explained in an interview with TheStreet.

That is a synthetic identity, and it beats document review by design. The document is not forged. The company is.

The identity layer is moving the same way. Deepfakes now account for one in five biometric fraud attempts, and deepfaked selfies rose 58% in 2025, according to Entrust.

Why honest renters absorb the cost of rental fraud

Here is the part nobody prints in a leasing brochure. Fraud losses do not stay with the landlord. They get priced into the next lease.

When I lined the industry surveys up against the federal data, the gap was the story. Renters report losses one at a time in four-figure increments. Operators absorb theirs in seven figures and rebuild their screening rules around it.

The numbers behind that gap:

  • Nearly all rental housing providers surveyed, 93.3%, reported experiencing fraud in the prior 12 months, according to the National Multifamily Housing Council.
  • The average respondent wrote off close to $4.2 million in bad debt over that period, with about a quarter of it tied to nonpayment on fraudulent applications, the same NMHC survey confirmed.
  • On average, 23.8% of eviction filings traced back to fraudulent applications and the missed rent that followed, NMHC found.
  • More than 70% of property managers said most fraud surfaces only after move-in, according to Snappt.
  • Real estate fraud drew 12,368 complaints and $275.1 million in reported losses last year, the FBI’s Internet Crime Complaint Center noted.

Each application fraud case runs about $15,000 to clean up, said Kevin Donnelly of the Real Estate Technology and Transformation Center, who told Bisnow the cost “ultimately gets borne by the community.”

In a renter’s terms, that is a larger deposit, a higher income multiple, a co-signer requirement that did not exist three years ago and an approval that takes days instead of hours.

Not everyone accepts the framing. Much of the data comes from the industry itself, and expanded screening carries its own fees and its own risk of shutting out qualified renters, argued National Consumer Law Center senior attorney Ariel Nelson in the same report.

That tension is why rental screening is becoming a policy fight rather than a technology one. 

What a clean rental application looks like now

The uncomfortable finding in my analysis is that the honest applicant now competes against a fraudster with better paperwork.

A fabricated pay stub can be built to hit the income multiple exactly. A real one from a small employer or a gig platform often looks messier than the fake.

So the advantage has shifted toward verifiability: documents a screener can trace to a source, payroll data that can be confirmed directly, an identity that survives more than an optical glance.

“A renter can’t out-negotiate a manual review process that takes days and depends on whoever happens to be looking at the file that week,” said Carroll in the interview. “What they can ask for is a process that decides the same way every time, fast, on evidence instead of a gut check.”

Findigs says it renders automatic decisions across a network of more than 400,000 units, with fraud signals shared across that network.

Whether automation helps renters depends on what it is tuned to do. Pointed at risk, it becomes one more reason to say no. Pointed at evidence, it is the closest thing a renter has to a fair hearing.

The arms race will not slow down, because both sides are buying the same tools. What renters can control is how fast they can prove they are real, and that is worth more at the leasing office right now than another month of deposit money.

Related: When to buy a home instead of continuing to rent, according to Scott Galloway

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